Shipping Policy

Last Updated: October 23, 2026

Thank you for shopping with Seed Mantra. This Shipping Policy explains how we process, ship, and deliver orders placed through seedmantra.com.

Please review the following information before placing your order.

1. Shipping Locations and Order Fulfilment

Seed Mantra currently delivers orders to customers within the United States only. We do not offer delivery to customers outside the United States at this time.

Our orders are fulfilled through warehouse locations in the United States, United Kingdom, India and China.

The dispatch location depends on product availability and stock at the time of purchase. Therefore, orders delivered within the United States may be shipped from domestic or international warehouse locations.

Shipping availability is subject to applicable federal, state and local agricultural regulations. Certain seed varieties may not be eligible for delivery to all destinations.

If your location is unavailable at checkout, we may not be able to fulfil your order.

2. Order Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days after payment confirmation.

Our processing business days are Monday through Friday, excluding weekends and U.S. public holidays.

Orders placed on weekends or public holidays will begin processing on the next business day.

3. Order Cutoff Time

Our daily order cutoff time is 2:00 PM Mountain Time (MT), Monday through Friday.

• Orders placed before 2:00 PM MT may begin processing on the same business day.

• Orders placed after 2:00 PM MT will generally begin processing on the next business day.

• Orders placed during weekends or public holidays will begin processing on the next business day.

Mountain Time follows the applicable seasonal time standard, including Mountain Standard Time (MST) and Mountain Daylight Time (MDT).

4. Estimated Delivery Time

Our estimated delivery time includes order processing and carrier transit time.

Shipping Stage	Estimated Time
Order Processing / Handling	1–3 business days
Carrier Transit	7–13 business days
Total Estimated Delivery	8–16 business days

Delivery estimates are calculated using applicable processing and carrier business days, excluding weekends and relevant public holidays.

Delivery times are estimates and are not guaranteed. Actual delivery dates may vary due to carrier operations, weather conditions, holidays, destination restrictions, address issues, customs processing, or other circumstances outside our reasonable control.

5. Shipping Costs

Seed Mantra offers free standard shipping on all eligible orders within the United States.

• No minimum purchase amount is required.

• Standard shipping charges are $0.00.

• Any applicable taxes or other charges will be displayed during checkout before payment.

Additional charges may apply to customer-requested reshipments resulting from incorrect addresses or other delivery issues, as explained in Section 10.

Orders dispatched from international fulfilment locations may be subject to applicable customs procedures, import duties or other import-related requirements. Any charges payable by customers must be disclosed in accordance with applicable law and the arrangements communicated before purchase.

6. Shipping Carriers

Orders may be shipped using available shipping providers, including USPS, UPS, FedEx, or other suitable domestic or international carriers.

Carrier selection may depend on the dispatch location, delivery address, package size, service availability, and shipping requirements.

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.

Tracking updates may take 24–48 hours to appear after the carrier receives the shipment.

If you have not received your tracking information, please contact us at support@seedmantra.com or +1 (205) 973-8590 and provide your order number.

8. Product Packaging

Seed packaging may vary depending on the product, supplier and fulfilment location. Packaging is selected according to the product's handling, storage and transportation requirements.

We recommend storing seed packets in a cool, dry location and following any storage instructions provided with the product.

9. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Incorrect or incomplete address details may result in processing delays, failed delivery attempts, or returned shipments.

If you notice an error in your shipping address, please contact us as soon as possible at support@seedmantra.com or +1 (205) 973-8590.

We will attempt to assist with address corrections where possible. However, changes cannot be guaranteed once an order has entered fulfilment or has been handed over to the shipping carrier.

10. Returned-to-Sender Packages

Packages may be returned to the sender due to incorrect addresses, failed delivery attempts, refusal of delivery, or failure to collect the shipment.

If a package is returned to us, we will review the circumstances and contact you using the information provided at checkout.

• Reshipment: Additional shipping charges may apply if a new shipment is requested because of customer-provided address errors or failed collection.

• Cancellation or Refund: If a refund is approved, any applicable deductions will be explained in advance and handled in accordance with our Return & Refund Policy and applicable laws.

Shipping or return costs resulting from an error by Seed Mantra will not be charged to the customer.

11. Lost, Delayed, or Marked-Delivered Packages

If your order is delayed, lost during shipment, or marked as delivered but not received, please contact our customer support team.

If tracking indicates that your package has been delivered, we recommend checking the delivery area, household members, neighbours, building reception, mailroom, and local carrier office.

If the package cannot be located, contact us with your order number and tracking information.

We will review the shipment status and, where appropriate, assist with a carrier investigation.

Eligible claims will be resolved through a replacement, refund, or other appropriate solution based on the circumstances and applicable consumer protection requirements.

12. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Provide the following information:

• Order number

• Photos of the damaged packaging

• Photos of the affected products

• A brief description of the damage

You may contact us at support@seedmantra.com or +1 (205) 973-8590.

After reviewing your claim, we will determine an appropriate resolution, which may include a replacement or refund.

This reporting period does not limit any rights available under applicable law.

13. Missing or Incorrect Items

If your order contains missing or incorrect items, please contact us within 7 days of delivery.

Include your order number, details of the issue, and relevant photographs where available.

Once the issue is verified, we will arrange an appropriate resolution, such as sending the correct or missing items or providing a refund where applicable.

There will be no additional shipping charge to correct a verified fulfilment error made by Seed Mantra.

14. Shipping Restrictions

Certain seed varieties and plant-related products may be subject to federal, state, or local agricultural regulations and shipping restrictions.

Product availability and shipping eligibility may vary depending on the destination.

Orders dispatched from international fulfilment locations are also subject to applicable U.S. customs, agricultural import and inspection requirements.

Seed Mantra will arrange shipments only where the relevant products are eligible for lawful import and delivery, including any required permits or documentation.

Seed Mantra reserves the right to cancel or restrict orders that cannot legally be fulfilled or shipped to a particular location.

If an order is cancelled due to shipping or regulatory restrictions before fulfilment, the affected items will be refunded to the original payment method.

Customers should also review applicable local planting and cultivation regulations before purchasing seeds.

15. Holidays and High-Volume Periods

Processing and delivery times may be affected during federal holidays, seasonal demand, promotional events, and periods of increased shipping activity.

We recommend placing orders early during busy periods.

If an unexpected delay affects your shipment, please contact our support team for assistance.

16. Contact Information

For questions about order processing, shipping, delivery, tracking, or damaged and missing packages, please contact us using the details below.

Business Name: Seed Mantra

Legal Business Name: Mantra Commerce LLC

Business Address:

30 N Gould St Ste R
Sheridan, WY 82801
United States

Customer Support Email: support@seedmantra.com

Customer Support Phone: +1 (205) 973-8590

Website: https://seedmantra.com

Customer Service Hours:

Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
Excluding U.S. public holidays

Response Time:

We aim to respond to customer inquiries within 1–2 business days.

For faster assistance, please include your order number and the email address associated with your purchase