Privacy policy

This Privacy Policy describes how Seed Mantra collects, uses, shares, and safeguards personal information when you browse seedmantra.com, purchase from us, communicate with our team, or otherwise interact with our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Business Information

Seed Mantra is operated by:

Official Name: Mantra Commerce LLC
Business Name: Seed Mantra

Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@seedmantra.com

2. Personal Information We Collect

We may receive personal information directly from you when you make a purchase, create an account, communicate with customer support, subscribe to communications, or otherwise use our website.

Depending on how you interact with us, this information may include:

  • Name

  • Email address

  • Phone number, when provided

  • Billing and shipping addresses

  • Order and purchase information

  • Payment confirmation details

  • Account information, where applicable

  • Communications with customer support

  • Product interests and browsing activity

  • Other information you voluntarily provide

Certain technical information may also be collected automatically when you use our website, such as:

  • IP address

  • Browser and device information

  • Operating system

  • Pages viewed

  • Website interactions

  • Time spent on the website

  • Referring source or website

  • Cookie and similar technology data

3. Payment Information

Payments are handled through third-party payment service providers.

Seed Mantra does not store complete credit or debit card details on its own systems.

Payment providers may independently collect and process payment information according to their respective privacy and security practices.

4. How Personal Information Is Used

We may use the information we collect to:

  • Process, confirm, and fulfill purchases

  • Verify payments and help prevent fraudulent transactions

  • Arrange shipment and provide tracking information

  • Send order and delivery communications

  • Respond to customer questions and support requests

  • Process eligible returns, refunds, and replacements

  • Operate and improve our website and services

  • Understand how customers interact with our website

  • Provide a more relevant shopping experience

  • Send promotional or marketing communications where permitted

  • Protect our website, customers, and business from misuse

  • Detect potentially fraudulent or unauthorized activity

  • Meet applicable legal, accounting, tax, and regulatory requirements

5. Cookies and Similar Technologies

Seed Mantra may use cookies and related technologies to operate website features, remember user preferences, understand website usage, measure performance, and support advertising or marketing activities.

Some cookies are necessary for website functionality, while others may be used for analytics, preferences, or marketing.

You may be able to manage or disable cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect how some website features operate.

Our ecommerce platform may also provide privacy features such as cookie consent tools and data-sharing opt-out mechanisms where applicable.

6. When Information May Be Shared

We may disclose personal information to service providers and other third parties when reasonably necessary to operate our store, complete transactions, provide requested services, or meet legal requirements.

Recipients may include:

  • Ecommerce platform providers

  • Payment processors

  • Shipping and delivery providers

  • Order fulfillment partners

  • Email and communication providers

  • Analytics services

  • Advertising and marketing platforms

  • Security and fraud-prevention providers

  • Professional advisors, including accountants and legal advisors

  • Government agencies, regulators, or law enforcement where legally required

We do not sell personal information for money.

7. Analytics and Advertising

We may use analytics technologies to better understand website traffic, visitor interactions, and overall website performance.

We may also use advertising services to measure campaigns and provide advertising that may be more relevant to users.

These services may use cookies and similar technologies to collect information about devices, browsers, website visits, and interactions.

Depending on applicable law and your location, you may have the ability to opt out of certain targeted advertising or data-sharing practices.

8. Marketing Emails

If you choose to receive marketing communications from Seed Mantra, we may send information about products, promotions, store updates, or other relevant offers.

You can stop receiving marketing emails at any time by using the unsubscribe option included in those emails or by contacting support@seedmantra.com.

Opting out of marketing communications will not prevent us from sending necessary transactional or service communications, including order confirmations, shipping notifications, customer-support responses, or important policy notices.

9. SMS and Telephone Communications

If you provide a telephone number, we may use it where appropriate to communicate regarding your purchase, shipment, delivery, account, or customer-support request.

Where legally permitted and after obtaining any required consent, we may also use SMS for promotional communications.

You may opt out of promotional SMS communications by following the instructions provided in the message or contacting support@seedmantra.com.

10. Protecting Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

If you maintain an account with us, you are responsible for protecting your login credentials and should contact us if you believe your account has been accessed without authorization.

11. How Long We Keep Information

Personal information is retained for as long as reasonably necessary for the purposes for which it was collected and to meet legitimate business and legal requirements.

This may include retaining information to:

  • Fulfill and document transactions

  • Maintain accounting and tax records

  • Provide customer service

  • Resolve disputes

  • Detect or prevent fraud

  • Meet regulatory or legal requirements

  • Enforce applicable agreements and policies

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

12. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have rights concerning your personal information.

These may include the ability to:

  • Request access to certain personal information

  • Ask us to correct inaccurate information

  • Request deletion of eligible personal information

  • Unsubscribe from marketing communications

  • Opt out of certain targeted advertising or data-sharing activities

  • Request information regarding how personal information is collected, used, or disclosed

Privacy-related requests may be submitted to support@seedmantra.com.

We may need to verify your identity before completing certain requests.

13. U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law that applies, these rights may include requesting information about personal data we collect or disclose, requesting correction or deletion, and opting out of certain targeted advertising or data-sharing activities.

Seed Mantra does not sell personal information for money.

To submit a privacy request, contact support@seedmantra.com.

We will process eligible requests in accordance with applicable legal requirements.

14. Children's Privacy

Our website and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact support@seedmantra.com so we can review the matter and take appropriate action where required.

15. External Websites and Services

Our website may provide links to websites, applications, or services operated by third parties.

Seed Mantra does not control and is not responsible for the privacy, security, content, or practices of independent third parties.

We encourage you to review the applicable privacy policies before providing information to third-party services.

16. Visitors Outside the United States

Seed Mantra primarily serves customers within the United States.

If you access our website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Such processing will be handled subject to applicable legal requirements and the practices described in this Privacy Policy.

17. Updates to This Privacy Policy

We may revise this Privacy Policy when necessary to reflect changes to our website, services, business practices, technology, or applicable requirements.

When changes are made, the updated policy will be published on this page with a revised Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

18. Contact Us

For questions about this Privacy Policy, our handling of personal information, or a privacy-related request, please contact:

Seed Mantra
Mantra Commerce LLC

Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@seedmantra.com

Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM MT

Response Time:
We aim to respond to most inquiries within 24–48 business hours on weekdays.